Deposit and Booking Policy:
- Deposit percentage would be 50%.
- Deposits are payable within 7 days of making reservations.
- Full amount to be paid when a guest stays for one night.
- If arrival is only 5 days away, then full deposit is required.
- Same day bookings are allowed.
Cancellation Policy:
- – more than 28 days prior to arrival: forfeit 20% of deposit
- – from 28 to 14 days prior to arrival: forfeit 50% of deposit
- – from 14 to 7 days prior to arrival: forfeit 100% of deposit
- – less than 7 days prior to arrival: forfeit full deposit + balance of full booking amount if room cannot be re-rented.
Cancellation Fees:
- All refunds are subject to an administration fee of R 150 to cover administration and banking fees.
- In the event of no show or premature departure, the full extent of the stay as originally booked and confirmed, will be charged.
- Subject to interim changes.
Payment Details:
- Full payment on departure is required.
- MasterCard and Visa credit cards are accepted with credit card details to be confirmed in writing.
- Internet banking preferred, with proof of payment.
- Bank deposits, with bank deposit slip to WhatsApp, sms or e-mail as confirmation.
Children Policy
- Children older 9 years are welcome, subject to direct supervision of parents.
Smoking Policy:
Please note that smoking is only allowed OUTDOORS.
Other conditions:
Check in time from 15.00 PM till 21.30 PM
Check out 11.00 AM